April 28, 2020
Why are you open?
Good afternoon,thank you for reaching out. Many of our stores remain closed until further notice. Our North McHenry store has reopened to provide community members another source for essential items such as toilet paper, food and other supplies. The store also provides residents the opportunity to donate items. Additional practices have been put in place to ensure the health and safety of our community members.
My mom recently passed away; and I have a box full of medical supplies; i was referred by nurcing center that you take unopened items. Is this true? Please advice. What a great source for seniors to depened on items they can’t wait for…. thank you for all you do!
Hi Isabel, thank you for thinking of us. We are sorry for your loss, please know we are here to support you if you need to speak to someone. Can you provide me additional information as to what type of supplies you are wanting to donate. Depending on what they are we may be able to accept them at our Hope Chest Thrift Store.
This is great news! I’m wondering if there are any limitations set in place for donating furniture at this time (besides normal regulations of new/gently used)? Thank you.
Good afternoon, at this time we are accepting all donations at our North McHenry Store location Tuesday-Saturday from 9:00 a.m. – 4:00 p.m. We accept pretty much everything other than mattresses.
Wonderful to hear, thank you for your quick response! God bless!
My mother-in-law, who lives in Modesto, is moving and would like to donate. She is elderly with diabetes/cancer survivor so she needs to be super careful. Hospice is such a wonderful organization and she would like to support you via donation.
(1) What are the procedures for her to drop things off?
(2) What are the procedures for a pick up (in case she has furniture)?
Thank you for reaching out. At this time we are not able to schedule any donation pick-ups however we do have three locations available for you to drop items off. Both our North and South McHenry stores as well as our Oakdale Hope Chest Thrift Store are open modified hours to provide community members essential items and accept donations. Stores are open Monday-Saturday, 10:00 a.m. – 6:00 p.m., accepting donations 10:00 a.m. – 4:00 p.m. We hope to be able to open our other locations as well as pick-ups in the future.
Can a donation be scheduled for pickup?
Thank you for reaching out to the Hope Chest Thrift Stores. At this time we are not doing any scheduled pick-ups. Donations are being accepted at a few of our locations that are selling essential items and accepting donations. Hours have been modified from 10:00 a.m. – 6:00 p.m., accepting donations from 10:00 a.m. -4:00 p.m. Locations include our North and South McHenry stores and Oakdale. Manteca, Stockton, Turlock and Ceres remain close until we receive further guidance.
Why are all Hope Chest’s in the Central Valley opening May 11, 2020? Are you aware of the stay at home order and the Criteria for nonessential businesses? How will you protect your employees and customers from receiving donations and merchandise that have not been sanitized since the merchandise is used. I know you guys accept ceramics such as dishes pottery and mugs in which the virus lives on for 5 days (webmd). This business is non-essential and should not be opened.
Thank you for reaching out to the Hope Chest Thrift Stores. We appreciate you taking the time to voice your concern. The health and safety of our community members and staff remain our top priority. As a result of COVID-19, necessary changes have been made to our daily procedures and processes to ensure the safety of all. Three of our stores have opened with modified days and hours to provide essential needs, as well as a location for donation drop-offs. Several of our stores remain closed until further notice.
Are you still going to have the 50% off everything in the store sale like last year on June 29th?
Good morning Anna,
Thank you for reaching out to the Hope Chest Thrift Stores. Due our temporary store closures and the reopening process we have not decided if we will proceed with our Annual sale. We are hoping to have an decisions soon. Store updates and sales are posted on the website as well as our Facebook page so please check back soon. Stay safe and thank you for your continued support.
Are you open for donations today?
Hi Charlie, Currently we have three stores open. 1241 and 4143 McHenry avenue in Modesto and 870 N Yosemite in Oakdale will be today at 10am.Thanks for your interest.
Are you selling other merchandise or just essential item
Hi Betty, we are selling essential items as well as the other items in our stores.
Are you requiring a mask?
Hi Betty, thank you for reaching out. Facial coverings are encouraged however not mandatory. We do ask that you continue to practice social distancing a maintain 6 ft for others if you visit a store. Stay well.
Are you able to accept/clean a bedside commode and walker?
Hi Georgie, Thanks for reaching out to us about your donation. Please call the N McHenry Hope Chest in Modesto to ask if they will take your items for donation if that is the location you wish to drop off at.The phone number for that store is (209)529-3078.
Keep the conversation going! Your email address will not be published.